Technical Writer​​​​​​​

Брест / Минск

Responsibilities:

  • Communicate with SMEs to obtain in-depth project understanding and collect the required information. You’ll be cooperating with developers, PMs, QA guys, instructional designers, trainers, tech writers, copywriters, and more.
  • Analyze, structure, document, and visualize vast amounts of data.
  • Create and update different types of technical documentation (in English mostly). That includes developer, admin, and user guides, API references, conceptual and news articles, etc.
  • Support and enhance our client’s developer portal. You’ll be creating concise and user-friendly content, developing graphics, releasing the portal, and adding more features to it.
  • Sometimes, proofread and edit internally created content.
  • Develop and support glossaries, content style guides, and project documentation.
  • Rarely (as we have a dedicated team for that) help with writing and editing release notes.

Requirements:

  • Proven working experience in technical writing.
  • Excellent knowledge of English and Russian.
  • Ability to deliver high-quality documentation.
  • Experience in screenshot processing and creating simple graphics.
  • Knowledge of industry-common style guides and references.
  • Good interviewing skills.
  • Ability to collect, analyze, and structure significant amounts of information.
  • Excellent analytical skills, attention to detail, and critical thinking.
  • Strong ability to quickly grasp complex technical concepts and translate even chaotic input into well-structured docs.

Nice-to-have requirements:

  • Experience in describing APIs, writing developer guides, and supporting developer portals.
  • Familiarity with Confluence and JIRA.
  • Basic knowledge of HTML, CSS, and JS.
  • Basic to advanced skills with Adobe tools: Photoshop, Acrobat, InDesign, or Illustrator.
  • Command of any lightweight markup language and static site generator.​​​

Experience and qualification:

  • 3+ years of experience in technical writing.
  • Bachelor’s degree in Linguistics, Computer Science, Engineering, or another related field.
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